Terms & Conditions
-WARNING: ANY MACHINES LEFT HERE FOR 30 DAYS WILL EITHER BE SOLD OR TAKEN TO COURT FOR REPAIR COSTS, DIAGNOSTIC FEES, AND STORAGE FEES. THIS IS AT MY DISCRETION, AND THERE WILL BE NO EXCEPTIONS
-WARNING: THERE WILL BE A $20.00 DISPOSAL FEE FOR ANY AMOUNT OF PUMP FUEL CONTAINING ETHANOL THAT WE NEED TO DISPOSE OF IN AN ENVIRONMENTALLY SOUND WAY. This will be separate from the $10.00 oil disposal fee. Pump fuel contains ethanol. This makes the fuel hygroscopic, simply meaning it sucks moisture from ambient air. This occurs immediately and can cause issues within 30 days. Water does not burn. This also causes fuel to evaporate quickly, starting with compounds such as butane and pentane. These are the "light" hydrocarbons that get engines started when cold. These evaporate first. The ethanol mixes with the water and sinks to the bottom of the fuel. Ethanol is used to determine our octane numbers. What you're left with is water-contaminated alkanes, Aromatics, and detergents with a very low Octane level (in the very low 80s). This will cause detonation, pre-ignition, and catastrophic engine failure. This is assuming you can even get the engine started. This is now classified as a highly volatile, hazardous waste; however, it is not volatile enough to run your engine. Waste OIL has a flash point rating in relation to fire codes. This is why gasoline, even old gasoline, cannot be added to waste oil, as even a very small amount significantly lowers the flash point. OLD GASOLINE IS VERY EXPENSIVE AND NEARLY IMPOSSIBLE TO DISPOSE OF PROPERLY IN THIS AREA. What am I doing with it at this time? I mix some with my waste oil, and the rest I separate the water off and add over 30 dollars worth of octane boosters and fuel enhancers (well over the cost of ethanol-free fuel) to 5 gallons, then blend that with fresh fuel to gain the "light ends" back and run it in my car and lawn tractor. It costs me well over the price of a gallon of ethanol-free to get rid of a gallon of YOUR pump fuel. There is a $20 disposal fee for pump gasoline.
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- All machines brought to Just ~ In Time Small Engine Repair are subject to a $60.00-dollar diagnostic fee. This fee is waived in most cases if a customer decides to proceed with recommended repairs; the exception is electrical issues and engine diagnostics, such as compression and leak-down testing, or major internal repairs. If a machine is deemed not cost-effective to repair, or the customer does not want to go forward with repairs, this fee can sometimes be waived if the machine is of some value to Just ~ In Time Small Engine Repair, and the customer would like to get rid of or sell it, and this is at my discretion. Nearly all homeowner-owner equipment is not if you don’t want to pay to fix it no one else does either.
-Disposal of machines: For machines deemed not cost-effective to repair, or the customer did not want to go forward with repairs, there is a $45.00 disposal fee on small handheld equipment. $60.00 fee on larger equipment, such as push mowers and snow blowers, and a $100.00 fee on lawn tractors. I am not a junk yard I pay to get rid of junk the same as everyone else does. The Hudson transfer station charges $65.00 for a snow blower, and that’s if you bring it to them; they don’t pick them up for free. This fee is obviously waived if the machine is picked up. This fee can also be waived if of some value to Just ~ In Time Small Engine Repair, and this is at my discretion. Most homeowner equipment is not.
-Payments: Due to the rate and consistency with which customers attempt not to pay repair bills, we do not send machines home nor release them from the property until bills are paid in full, otherwise known as a mechanics lien. There are laws on these things. Now on the other hand of that there is a reason I have 62 5 star google reviews as of 12/18/24 in under 3 years and that’s because I unofficially back up and guarantee all work we do, I handle all comebacks on my dollar if we are at fault, I offer free carburetor adjustments to customers/machines we have serviced, I provide specific repairs on machines we have serviced. Why don’t I officially offer a guarantee? Most repairs are due to operator error and a lack of maintenance this is based on factual information and failure analysis something I have two certificates in and a library of information on that shocks most people is even available along with the odd misconception small engines and machines somehow differ from any other engine or machine as well as today's fuel issues and fuel that contains ethanol along with the fact the majority of machines we get are cheap knock-offs of much more expensive well-built machines that the manufacturers themselves do not offer much of a warranty on followed up by owners simply not taking the time to read and understand owners manuals. (READ YOUR OWNERS' MANUALS!!!!!)
-Storage Fees: There is a $10.00 per day storage fee after 3 days of completed repairs and an emailed invoice. Free storage can be extended another 7 days upon payment of the invoice through several online payment services for a total of 10 free storage days. After 10 days of storage, machines will be billed $10.00 per day.
-Pick up and Delivery: We charge $140.00 round trip, every dollar of which goes to my driver. This works out to be a loss to me, as it takes time from my day to orchestrate it. Trucks cost money, so do trailers, registration, insurance, fuel, maintenance on that truck and trailer, and drivers like to be paid as well.
-Shop fee: as of 12/02/24 there is a $10.00 Shop fee added to each repair ticket This is to alleviate some of the costs in products and labor that don't make it to invoices, increased shipping charges, payment service fees, parts stock, business software, website charges, tools, computers, and the overall cost of owning a repair shop.
-Extra repair costs: Sometimes, during a repair or service, there will need to be a replacement of a bad gasket, broken bolt, small parts, electrical connections, etc., all of which are clearly marked on every invoice and with pictures if necessary. Be sure to log in to your customer portals. I ask that all machines be pre-approved for an additional $50.00 to cover these things, as I cannot stop my day, stop a repair, make a phone call, and wait for a response that usually leads to a 10-minute phone conversation over a $15.00 part. I’m very informative of repairs as they are happening through the portal, please use it. It is much easier for me to work and communicate with customers simultaneously. In turn, this keeps turnover times down for everyone.
-Parts and pricing of those parts: as of 12/06/25, I have approx. $64,300 in OEM and aftermarket parts in stock, maintained and constantly increasing in an effort to lower turnover times. I am an authorized dealer for Briggs and Stratton, Rotary, Gardner Inc., and Stens. I also have commercial accounts with ten other major parts suppliers and frequent another 50 or so. There's a lot of time, money, and effort to get in with some of these places, and the reward is some discounts on some parts. I also need to place minimum purchase orders to get these discounts. Yes, I markup parts, and for now, the goal is to be somewhere around retail value. Sometimes I’m over, sometimes I’m under. Some parts I do not get discounts on, and those are marked up 50%. Some of these parts are hard to find. The parts world is experiencing supply chain issues, just like everyone else, and I spend many hours and money overcoming them to maintain fast turnover times. So again, yes, I markup parts, and the goal is to be near retail value. Part numbers and descriptions are on every invoice and often suggest that they be checked.
-Labor rate: I tend to lean people towards “Start-up” services. Every piece of outdoor power equipment recommends routine service at varying intervals ranging from 10hours to 1 year, and most equipment that comes here is several years old and has never been properly serviced. Break-in period service is a real thing, but it's almost always dismissed. Labor outside of services is $120.00 per hour based on the manufacturer's labor rate manuals. Most repairs take much, much longer than manufacturer labor times due to age, rust, and lack of service. I charge what the labor time says. Labor time states 1 hour; it takes me 3 hours, so I charge 1 hour.
-Waste oil and waste fuel: It costs me $3.81 per gallon, and some time and labor are involved in properly disposing of waste oil and fuel in an environmentally sound way. There is a $5.00 disposal fee for waste fluids.
-Fuel: as of 1/26/22, I am no longer filling customer machines up with anything but ethanol-free fuel. My goal as a repair shop is to provide quality repairs that last as they should. I’ve found that using pump fuel has led to too many “comebacks” due to “bad fuel,” so my solution is to stop using the product that’s causing the issue: ethanol-containing fuel. AS 10/04/2023 We use Sunoco Optima 95 ethanol-free fuel, billed at (price fluctuates but generally about $8.00 a Quart). As of 12/06/25, we are using VP ethanol-free race fuel. I use it personally; it's expensive and a hassle, but it works. If you would like some factual information based on real results from credible sources, along with my own personal research, I can certainly provide it. Manufacturers cannot legally suggest or require you to buy a particular product or void a warranty because you use various petroleum products. This is why manufacturers don't push it as much as they should. The same applies to oil. The EPA and the petroleum industry control this to help their cause, not your equipment's life expectancy.
-Taxes: I pay taxes the same as everyone else; you will pay taxes here as well.
-A sincere note from the owner: I genuinely want machines and engines to work out well for owners. I have 25 years in the repair business, landscape and construction fields, and automotive repair. On top of that, for 25 years, I’ve dedicated vast amounts of my personal time and money to finding accurate information from much more credible sources outside the outdoor power equipment world. I can assure you the information is pretty much the same: machines and engines need proper service and maintenance, and a big part of that is simply recognizing failures before, during, and after they occur, as well as understanding why they happen in the first place. I don’t want to sell you a new machine, nor do I sell new machines. I want your machines to last as intended, and this is achieved with proper service and maintenance.
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Justin James King
Just ~ In Time Small Engine Repair.


